3 stars for workmenship, 5 stars for customer service. They sealed my hardwood floors. I decided to split the house in half and have them complete it on two different days, so I would not have to move all my furniture to storage. They put tape down through the middle of my house, which I later found out that the technician had been told before NOT to do. The majority of the house turned out very well and I am very happy with that result. However, the area around the tape did not turn out the same. When they pulled up the tape after Day 1, there was some overspray on the unsealed side, which I was assured that would blend in with the Day 2. This area around where they placed the tape looks different than the rest of the house. I did withhold my final payment, and they were very concerned with completing the job to my satisfaction. The color specialist spent hours trying to match the color of my floor and blend it all together. My floors are not a uniform color, so it was impossible to match it perfectly. I appreciate how much time and effort they put in trying to correct the issue, but it should not have happened in the first place.